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Terms & Conditions

Cancellation Policy

Day Flights/Tours

Within 24 Hours or less of departure: NON-REFUNDABLE

25 hours to 7 days prior to departure: 20% Administration fee will be charged per booking


All other Refunds will be made less included booking fees, if applicable.

Weather Policy

Due to the nature of weather, Rescheduling of flights due weather will not be determined until as late as 1 hour prior to departure time. Best efforts will be made to reschedule these flights to a mutually agreeable time.


If rescheduling is not an option due to prior commitments, travel etc. Refunds will be made less included booking fees, if applicable.

Minimum numbers and Seating Allocation

All helicopter flights are sold on a per seat, shared basis where you may be placed on a flight with other passengers not included in your booking. 


Minimum numbers or equivalent cost are required to confirm a booking, Single passengers are welcome to join existing bookings. Please call our reservations team to check availability.


Aircraft type & seating positions are allocated on the day of the flight once all passengers have been weighed and checked in. 


Seating allocation is based on a weight & balance calculation and at the discretion of the ground crew or pilot in command to ensure the safe carriage of all passengers.

Front seat position WILL NEVER BE GARENTEED on shared flights 

(Contact us about Private Flights more options)


‘Private’ flights are dedicated to your booking only; you will not be placed on a flight with passengers from another booking. 


Customers may contact Precision Helicopters to book a private flight if a shared flight is not suitable.

Please note private flights are individually quoted. 

Weight Restrictions and Helicopter Limitations

For legal and safety reasons, all passengers are weighed prior to boarding the helicopter.


All flights are subject to the aircraft operating within its weight and balance/performance limitations as specified in the aircraft flight manual and the Company Operations Manual. 


Accurate individual passenger weights MUST be provided at the time of booking. Failure to provide accurate weights may result in the passenger(s) being unable to fly. This is all based on safety and will never be compromised.  Precision Helicopters reserve the rights to reschedule flights if inaccurate weights are provided.

Flight Routes

Precision Helicopters always seek to deliver our flights as described in any of our advertising material or flight confirmations; however, flight paths and flight times may vary due to weather, air traffic control, or pilot discretion.  Flights may still operate in overcast or light drizzle provided visibility is good.

Payment Policy

All Flights/Tours to be paid in full prior to departure unless you have an existing account with us.


Accounts are strictly 28 days. Overdue accounts will incur 36% per annum interest calculated monthly. 


Payment Options:

  1. Direct Transfer.
  2. Credit Card/EFT
  3. Cash

Gift Vouchers

Gift Vouchers are subject to the following conditions.


  1. Vouchers are not redeemable for cash
  2. Vouchers are considered credit, if a flight/tour exceeds voucher amount further payment will be required


To redeem a voucher/Promo Code online:

  1. Select desired flight by selecting book now button
  2. Select number of passengers, date and time of flight, then select Book Now
  3. On booking details page select Add Promo code/Voucher
  4. Enter Voucher/Promo Code and Apply
  5. Credit Will be applied to Booking
  6. Complete booking by enter remaining details 

Privacy Policy

Air Precision T/A Precision Helicopters will maintain all information in accordance with strict security and confidentiality standards.

Air Precision T/A Precision Helicopters will not disclose (sell, share or divulge) any personal information such as e-mail address, residential address, telephone numbers, to any third parties unless we have been authorised by you or are required to do so by law.

If you have any questions about this privacy statement please feel free to contact us.

Bushfire & Flood Emergencies:

Due to ongoing arrangements with Government departments, Precision Helicopters reserves the right to postpone a flight if the aircraft is required by these agencies. Precision Helicopters will reschedule the flight where possible, in agreement with both parties.

Terms and Conditions, Privacy Policy are current as of 7th May 2024

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Precision Helicopters

Monday - Sunday 8am - 5pm 77 Aviation Drive, Coffs Harbour, NSW 2450

0476 766 248 info@precisionhelicopters.com.au

Copyright © 2024 Precision Helicopters - All Rights Reserved.

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