The safety and wellbeing of our guests, pilots and employees is and always has been our number one priority.
Our COVID-19 procedures, including the cleaning and disinfecting schedule for our aircraft and premises, were developed in consultation with Safe Work Australia Coronavirus COVID-19 cleaning publications.
Customers are encouraged to maintain a high standard of personal hygiene and use the supplied hand sanitiser on check-in.
Customers are required to scan the Service NSW QR code or have details manually recorded on the COVID register.
In the event that you arrive prior to your advised check-in time, you will be required to wait in our outdoor area.
Please maintain Physical Distancing in the check-in and outdoor areas.
Upon check-in each passenger will be asked the following questions:
In the event that YES is the answer to any of the above questions, you will not be permitted to fly. We ask each guest who may not feel well or are showing symptoms of COVID-19 to contact us prior to your flight to arrange a more suitable time to fly.
Please be considerate of all staff and we appreciate your understanding and compassion in these difficult times. If you have any questions or concerns, please do not hesitate to contact us at firstname.lastname@example.org
Hangar 77 Aviation Drive, Coffs Harbour, NSW 2450
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